Level
Two: Foundational Training > Basic Skills
CORE TOPICS
SIMply Better
Car Company? Lean Manufacturing Simulation (1 day course Minimum/maximum
group size is 20-30.)
This full-day simulation
offers participants the opportunity to experience the principles
of Lean manufacturing and actually implement the techniques. The
simulation clearly demonstrates how the many aspects of “waste”
can be eliminated or greatly reduced to increase product quality,
decrease cost, and shorten delivery time.. Participants are given
specific jobs or areas of responsibility but are encouraged to change
these positions as they become more familiar with “Lean”.
The simulation will provide participants an experiences and the
working knowledge of Lean, which they will take with them to their
place of work.
The SIMply Better
Lean Office® ( 1 day course) Minimum/maximum group size is 15-20.
Requires 2 trainers.
This 8 hour hands-on
introductory workshop will allow participants to learn and directly
apply the principles of Lean enterprise to a typical office environment.
Learning applications will quickly demonstrate how to identify and
eliminate six types of waste that have significant effect on the
bottom-line result of running the office operation. Through 3 progressive
applications (from traditional to more progressively Lean) participants
will be able to determine profit or loss by actually performing
an office process and eliminating waste in the office process to
create a Lean process.
Lean Manufacturing
Techniques (1-day course)
The operational techniques
that will support a Contemporary Lean organization will be covered,
along with specific case studies. Value stream mapping, pull systems,
level scheduling, and focus plants will be highlighted. Emphasis
will be placed on the interrelationship of each, especially with
lead-time reduction, pull systems and visual management. Proper
sequencing and timing will be discussed, including when not to implement.
5S - Workplace
Organization - (1-day course)
Participants will learn
the value of 5S to help simplify their work, increase efficiency,
improve safety, increase job satisfaction and enhance quality as
a part of becoming a Lean organization. Each of the 5S techniques:
sort, set in order, shine, standardize and sustain will be introduced
with hands on opportunities for implementation. Participants will
develop systems to organize the workplace, eliminating unnecessary
items and finding a place for the necessary ones. 5S doesn’t
stop with the workshop, but becomes a part of the everyday job and
a way of thinking.
Visual Factory
(1-day course)
This training session
will teach participants how to actually set up visual metrics and
signals in their factory. The Visual Factory training approach creates
a workplace in which employees have the information they need, understand
their role, work more safely, and to contribute in positive ways
to company success. These Lean training oriented improvements will
improve manufacturing processes and raise productivity levels.
Value Stream
Mapping Training - (1-day course)
Participants will learn
how to create a map of the entire value stream. This course teaches
how to map the current state of a product or process with the entire
current data and non value-added and then map the future state.
Participants will learn the steps necessary to eliminate the waste
in the system via the power of value stream map in order to achieve
the enhanced future state. Participants will bring their own examples
and create their own current and ideal state maps.
Continuous Improvement
(1-5 day course - tailored)
Participants will learn tools and techniques to analyze current
performance, define problems or opportunities and determine the
root cause or corrective action using a team approach. They will
learn how to structure a problem and break it into manageable pieces
in order to resolve issues quickly and realize performance improvement.
Individuals will learn techniques to analyze corrective action effectiveness
and make good decisions.
Teamwork in the
Lean Environment (1-day course)
In this session participants will get involved in the team process
through interactive challenges. Individuals will develop techniques
to communicate more effectively, utilize all participants on the
team and recognize what it takes to get results when implementing
Lean techniques. Individuals will learn problem solving techniques,
understand each other’s strengths and weaknesses and develop
strategies to keep the momentum going within the team environment.
Accelerated Lead
Time Reduction (1-day course)
In this session participants
will look at the current state of a process before implementing
Lean techniques. Participants learn quick and powerful ways to identify
the seven types of operational waste: overwork/overproduction, correction,
movement of materials, processing, inventory, waiting/delay and
motion. Once the waste is discovered participants will map, create
three types of process flow charts and determine how to streamline
the process. Participants learn how to question the way things are
currently being done and apply appropriate Lean techniques to reduce
lead-time.
Pull Systems and Cellular (1-day course)
Participants will learn
the principles of pull systems and cellular manufacturing and how
to effectively implement the techniques into manufacturing operations.
They will review the different types of waste and discover new techniques
to continue improving the process. Individuals will learn a five-step
cell design process and what considerations must be made when evaluating
plant layout. They will be able to identify benefits and impacts
of redesigning the flow and make good suggestions for improving
plant layout.
Quick Set Up
(1-day course)
In this session participants
will learn how to reduce time taken to set-up production operations
from hours to minutes or even seconds. Participants will learn the
disadvantages of large lot sizes and then evaluate current processes
using a 5-step system. Examples of operations in various industries
that have implemented quick set-up systems are given and then participants
begin developing ways to reduce set up time in their workplace.
Poka-yoke/Mistake
Proofing (1-day course)
Participants will gain a clear understanding of poka-yoke and how
to create tools to detect and correct errors. Individuals will learn
methods to design work processes so that mistakes are impossible
or at least easily detected and corrected. Participants will discover
the benefit of poke-yoke, learn about common errors and use a model
for implementing poka-yoke in operations.
Lean Metrics
(1-day course)
In this session participants
will learn how to select goals, projects to achieve the goals, designation
of people and resources for project completion, and establishment
of project metrics. Examples of Lean metrics and success stories
will be used as a support for defining measurements and creating
plans.
Problem Solving
(1-day course)
Participants will learn tools and techniques to analyze problems
and get to the root cause using a team approach. They will learn
how to define a problem and how to break it into manageable pieces
in order to get to the root cause and eliminate it permanently.
Individuals will learn techniques to analyze corrective action and
make good decisions.
Level Three: Implementation Application > Intermediate
Skills
Change Management
(1 - 5-day course)
This interactive training
session will be focused on educating and supporting those in the
workforce most associated with the areas impacted by changes within
the business. The success of any change in business process is directly
related to the willingness and readiness to make change by those
involved. People need to recognize the basis for their resistance
to change, understand that it is natural, and leverage the tools
and techniques available for managing change without added stress.
Ultimately, people who are ready for change and understand the need
for change will embrace and actively participate in making the change
succeed. The session will engage participants in structured discussion
about change and how to manage the specific changes within the business
effectively. PARTICIPANTS: All personnel who will be affected by
the planned business process changes.
Value Stream
Mapping Workshop – Lean Factory (2-day course)
This course teaches how
to map the current state of a key shop floor process with the entire
current data and non value-added and then map the future state.
Participants will learn the steps necessary to eliminate the waste
in the system via the power of value stream map in order to achieve
the enhanced future state. Participants will apply the techniques
to their specific office examples and create their own current and
ideal state maps as well as develop a plan to implement their ideal
state.
Value Stream
Mapping Workshop – Lean Office (2-day course)
This course teaches how
to map the current state of an office process with the entire current
data and non value-added and then map the future state. Participants
will learn the steps necessary to eliminate the waste in the system
via the power of value stream map in order to achieve the enhanced
future state. Participants will apply the techniques to their specific
office examples and create their own current and ideal state maps
as well as develop a plan to implement their ideal state.
Lean Learn/Do
Kaizen Implementation Workshops (5-day course)
One significant method for gaining momentum and revealing to power
of applying the Lean tools to a process or product line is to conduct
a Lean Learn/Do Kaizen Event. Experience has shown that annual cost
savings from conducting a Kaizen event can approach or exceed $50,000
- $100,000, making the initial investment self-funding. The intent
of the Lean Kaizen Event is to demonstrate the power of Lean by
leading 12 to 15 participants through learning and implementation
of the Lean tools during the three- to five-day event resulting
in immediate gains for the process or product line. Some of the
potential gains are as follows:
• Product lead time reduction of 50% to 75%
• Product delivery meeting customer shipments 100% of the
time
• Work-In-Process Inventory reduction of 50% to 75%
• Setup Time reduced by 75% to 90%
• Quality Specifics improved by 40% to 50%
• Scrap reduced by 40% to 50%
• Deployment of 5S and Visual Controls to eliminate waste
Significant changes to the process or product line will be implemented
during the three- to five-day event and initial results are evident
immediately.
Participants will learn
by doing when they actually apply the Lean tools to eliminate waste
in the work area and achieve breakthrough results that are measurable
at the conclusion of the Lean Learn / Do Kaizen Event.
High Performance Work Teams in the Lean Environment (5-day
course; 10, ½ days)
This process will take an intact group of individuals (cross-functional
or departmental) and form them into a high performing work team.
A formal team structure will be put into place. The team will learn
how to identify and solve key Lean oriented problems (waste, time
reduction, process flow). This process will be designed for the
team to continue meeting on their own once the formal training has
been completed.
Standard Work
(1 - 5-day course)
This course teaches the
fundamentals of standard work, the practice of aligning Man, Material,
Method and Machine to create repeatable, efficient work activities.
Standard work is an effective tool to apply when implementing new
processes or changing existing processes since it provides a framework
and basis for documenting the process in a way that can be utilized
and understood by all users.
It is also a critical
tool in any effort to establish continuous improvement or create
consistent performance across shifts or multiple operators. Taichi
Ohno, father of the Toyota Production System, said “There
can be no improvement without a work standard”. PARTICIPANTS:
All personnel who will participate in the redesign or modification
of a critical business or manufacturing process.
Leading for High
Performance in the Lean Environment (8-day course: 16, ½
days) Designed for supervisors, team leaders, superintendents, shop
floor engineers quality people, materials people
Shop floor performance
metrics need to be linked to and driven by the overall business
objectives. Supervisors and managers need to monitor performance
to insure day-by-day realization of essential metrics:
-productivity
- quality
-cost
- cycle time
- safety
Problem solving and continuous improvement tools need to be understood
and applied regularly to close the gap between the daily performance
results vs. predetermined targets. Supervisors need to learn how
to lead and manage daily data supported performance; supervisors
need to review performance with employees on a daily basis, managers
need to review performance with supervisors at least weekly, and
plant-wide performance should be monitored and communicated minimally
on a monthly basis. Related competencies and training topics include:
- performance management
- coaching
- conflict resolution
- problem solving tools
- teamwork
- priority management
- visual management
-plan-do-check-act
- standard work practices among departments and between shifts.
Leading for Optimum Performance Workshops focus managers and supervisors
on defining the key performance metrics and indicators that will
result in optimizing their business success, apply their specific
performance metrics in their operation, apply the key continuous
improvement and problem solving tools while learning how to coach
their employees to achieve higher levels of performance.
Coaching for
High Performance in the Lean Environment (5-day course <10, ½
days) Designed for managers and executives.
This interactive session
will be focused on educating and supporting the company’s
key managers and executives on the role they need to play to successfully
support an effective Lean transformation. The group will meet for
one-hour team sessions followed up with 1:1 personal coaching sessions
for each participant.
Level Four: Thought
Leadership Improvement > Advanced Skills
Lean Certification
Program One (25-day course; 1-3 employees per company) Multiple
Companies
Program Overview
LEAN CERT is designed
to facilitate the development of key individuals in the understanding
and successful hands on application of Lean Enterprise tools and
techniques. It is designed as a multi-step, hands-on, developmental
process, spanning several months. Each pair of Lean Champions work
in concert with their Executive Lean Sponsor to identify and implement
an actual project of great importance in their own workplace. To
become certified, the Lean Champions must clearly demonstrate their
abilities to apply a wide variety of business assessment, planning,
and implementation tools and techniques resulting in a minimum of
$50,000 in realized, bottom line savings.
The format consists of five, 1-2 day Lean Academies, several kaizen
events, and the pairing up teams from different organizations to
work and learn together.
Lean Cert Requirements
One key Lean Sponsor & one - two Lean Champion certification
candidates per location or company. Lean Champion participants’
time requirement is 25 days per person over 6-9 months plus an on-site
Lean project implementation. Each participating company will host
on-site benchmarking visit, Lean showcase, and Kaizen event.
Lean Certification
Program Two: Supply Chain Management Fundamentals (25-day course;
1-3 employees per company) Multiple Companies
Program Overview
Lean CERT II –
Supply Chain Management (SCM) Fundamentals is intended to connect
the ongoing internal Lean improvement efforts with the companies
supply base and customers. Most companies who have progressed internally
with Lean practices find that suppliers can become the next bottleneck,
whether for quality and delivery issues or a combination of both.
Further, changing customer ordering patterns and shrinking lead-time
requirements place strain on the companies manufacturing operations
and the supply base. Application of SCM tools and techniques can
facilitate a company’s ability to effectively support and
align customer requirements and engage suppliers in solving problems
and ultimately focusing on continuous improvement. Participants
will be exposed to a suite of SCM methodologies through classroom
learning, hands-on activities and implementation of a company based
project that will employ these tools to make an improvement in either
supplier performance, customer service levels or inventory turnover.
The format consists of five, 1-2 day Lean Academies, multiple company
based kaizen or improvement events and the matching of teams from
different participant companies to work and learn together.
Lean Certification
Requirements
One key Lean/SCM Sponsor
& one - three Lean/SCM Champion certification candidates per
location or company. Lean/SCM Champion participants’ time
requirement is 25 days per person over 6-9 months plus an on-site
SCM project implementation. Each participating company will host
an on-site benchmarking visit, Lean/SCM Overview, and Kaizen/SCM
Improvement event.
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