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All of the following training courses have been designed by Seven Pines Consulting Group specifically to enable a company’s self-sufficiency. The sequence of the coursework is structured to provide critical internal skills and knowledge at a level appropriate to the capability of the specific organization while also guiding the improvement process. All material can be customized to meet the unique needs of the individual or organization.

Level One: Getting Started > Clear Focus

Lean Assessment and Goal Setting Tools (16 hours course)

In this session participants will learn how to apply a variety of Lean assessment tools to determine where the greatest savings exist within major manufacturing and office processes. Tools include: Lean Operations Scorecard; World Class Metrics Comparison; Industry Comparisons; Problem/Issues identification; and Opportunity Capture Analysis. The main output will be an identification of bottom line savings and the determination of a 12 – 24 month set of goals.

Level Two: Foundational Training > Basic Skills

CORE TOPICS

SIMply Better Car Company? Lean Manufacturing Simulation (1 day course Minimum/maximum group size is 20-30.)

This full-day simulation offers participants the opportunity to experience the principles of Lean manufacturing and actually implement the techniques. The simulation clearly demonstrates how the many aspects of “waste” can be eliminated or greatly reduced to increase product quality, decrease cost, and shorten delivery time.. Participants are given specific jobs or areas of responsibility but are encouraged to change these positions as they become more familiar with “Lean”. The simulation will provide participants an experiences and the working knowledge of Lean, which they will take with them to their place of work.

The SIMply Better Lean Office® ( 1 day course) Minimum/maximum group size is 15-20. Requires 2 trainers.

This 8 hour hands-on introductory workshop will allow participants to learn and directly apply the principles of Lean enterprise to a typical office environment. Learning applications will quickly demonstrate how to identify and eliminate six types of waste that have significant effect on the bottom-line result of running the office operation. Through 3 progressive applications (from traditional to more progressively Lean) participants will be able to determine profit or loss by actually performing an office process and eliminating waste in the office process to create a Lean process.

Lean Manufacturing Techniques (1-day course)

The operational techniques that will support a Contemporary Lean organization will be covered, along with specific case studies. Value stream mapping, pull systems, level scheduling, and focus plants will be highlighted. Emphasis will be placed on the interrelationship of each, especially with lead-time reduction, pull systems and visual management. Proper sequencing and timing will be discussed, including when not to implement.

5S - Workplace Organization - (1-day course)

Participants will learn the value of 5S to help simplify their work, increase efficiency, improve safety, increase job satisfaction and enhance quality as a part of becoming a Lean organization. Each of the 5S techniques: sort, set in order, shine, standardize and sustain will be introduced with hands on opportunities for implementation. Participants will develop systems to organize the workplace, eliminating unnecessary items and finding a place for the necessary ones. 5S doesn’t stop with the workshop, but becomes a part of the everyday job and a way of thinking.

Visual Factory (1-day course)

This training session will teach participants how to actually set up visual metrics and signals in their factory. The Visual Factory training approach creates a workplace in which employees have the information they need, understand their role, work more safely, and to contribute in positive ways to company success. These Lean training oriented improvements will improve manufacturing processes and raise productivity levels.

Value Stream Mapping Training - (1-day course)

Participants will learn how to create a map of the entire value stream. This course teaches how to map the current state of a product or process with the entire current data and non value-added and then map the future state. Participants will learn the steps necessary to eliminate the waste in the system via the power of value stream map in order to achieve the enhanced future state. Participants will bring their own examples and create their own current and ideal state maps.

Continuous Improvement (1-5 day course - tailored)

Participants will learn tools and techniques to analyze current performance, define problems or opportunities and determine the root cause or corrective action using a team approach. They will learn how to structure a problem and break it into manageable pieces in order to resolve issues quickly and realize performance improvement. Individuals will learn techniques to analyze corrective action effectiveness and make good decisions.

Teamwork in the Lean Environment (1-day course)

In this session participants will get involved in the team process through interactive challenges. Individuals will develop techniques to communicate more effectively, utilize all participants on the team and recognize what it takes to get results when implementing Lean techniques. Individuals will learn problem solving techniques, understand each other’s strengths and weaknesses and develop strategies to keep the momentum going within the team environment.

Accelerated Lead Time Reduction (1-day course)

In this session participants will look at the current state of a process before implementing Lean techniques. Participants learn quick and powerful ways to identify the seven types of operational waste: overwork/overproduction, correction, movement of materials, processing, inventory, waiting/delay and motion. Once the waste is discovered participants will map, create three types of process flow charts and determine how to streamline the process. Participants learn how to question the way things are currently being done and apply appropriate Lean techniques to reduce lead-time.
Pull Systems and Cellular (1-day course)

Participants will learn the principles of pull systems and cellular manufacturing and how to effectively implement the techniques into manufacturing operations. They will review the different types of waste and discover new techniques to continue improving the process. Individuals will learn a five-step cell design process and what considerations must be made when evaluating plant layout. They will be able to identify benefits and impacts of redesigning the flow and make good suggestions for improving plant layout.

Quick Set Up (1-day course)

In this session participants will learn how to reduce time taken to set-up production operations from hours to minutes or even seconds. Participants will learn the disadvantages of large lot sizes and then evaluate current processes using a 5-step system. Examples of operations in various industries that have implemented quick set-up systems are given and then participants begin developing ways to reduce set up time in their workplace.

Poka-yoke/Mistake Proofing (1-day course)

Participants will gain a clear understanding of poka-yoke and how to create tools to detect and correct errors. Individuals will learn methods to design work processes so that mistakes are impossible or at least easily detected and corrected. Participants will discover the benefit of poke-yoke, learn about common errors and use a model for implementing poka-yoke in operations.

Lean Metrics (1-day course)

In this session participants will learn how to select goals, projects to achieve the goals, designation of people and resources for project completion, and establishment of project metrics. Examples of Lean metrics and success stories will be used as a support for defining measurements and creating plans.

Problem Solving (1-day course)

Participants will learn tools and techniques to analyze problems and get to the root cause using a team approach. They will learn how to define a problem and how to break it into manageable pieces in order to get to the root cause and eliminate it permanently. Individuals will learn techniques to analyze corrective action and make good decisions.


Level Three: Implementation Application > Intermediate Skills

Change Management (1 - 5-day course)

This interactive training session will be focused on educating and supporting those in the workforce most associated with the areas impacted by changes within the business. The success of any change in business process is directly related to the willingness and readiness to make change by those involved. People need to recognize the basis for their resistance to change, understand that it is natural, and leverage the tools and techniques available for managing change without added stress. Ultimately, people who are ready for change and understand the need for change will embrace and actively participate in making the change succeed. The session will engage participants in structured discussion about change and how to manage the specific changes within the business effectively. PARTICIPANTS: All personnel who will be affected by the planned business process changes.

Value Stream Mapping Workshop – Lean Factory (2-day course)

This course teaches how to map the current state of a key shop floor process with the entire current data and non value-added and then map the future state. Participants will learn the steps necessary to eliminate the waste in the system via the power of value stream map in order to achieve the enhanced future state. Participants will apply the techniques to their specific office examples and create their own current and ideal state maps as well as develop a plan to implement their ideal state.

Value Stream Mapping Workshop – Lean Office (2-day course)

This course teaches how to map the current state of an office process with the entire current data and non value-added and then map the future state. Participants will learn the steps necessary to eliminate the waste in the system via the power of value stream map in order to achieve the enhanced future state. Participants will apply the techniques to their specific office examples and create their own current and ideal state maps as well as develop a plan to implement their ideal state.

Lean Learn/Do Kaizen Implementation Workshops (5-day course)
One significant method for gaining momentum and revealing to power of applying the Lean tools to a process or product line is to conduct a Lean Learn/Do Kaizen Event. Experience has shown that annual cost savings from conducting a Kaizen event can approach or exceed $50,000 - $100,000, making the initial investment self-funding. The intent of the Lean Kaizen Event is to demonstrate the power of Lean by leading 12 to 15 participants through learning and implementation of the Lean tools during the three- to five-day event resulting in immediate gains for the process or product line. Some of the potential gains are as follows:
• Product lead time reduction of 50% to 75%
• Product delivery meeting customer shipments 100% of the time
• Work-In-Process Inventory reduction of 50% to 75%
• Setup Time reduced by 75% to 90%
• Quality Specifics improved by 40% to 50%
• Scrap reduced by 40% to 50%
• Deployment of 5S and Visual Controls to eliminate waste
Significant changes to the process or product line will be implemented during the three- to five-day event and initial results are evident immediately.

Participants will learn by doing when they actually apply the Lean tools to eliminate waste in the work area and achieve breakthrough results that are measurable at the conclusion of the Lean Learn / Do Kaizen Event.


High Performance Work Teams in the Lean Environment (5-day course; 10, ½ days)

This process will take an intact group of individuals (cross-functional or departmental) and form them into a high performing work team. A formal team structure will be put into place. The team will learn how to identify and solve key Lean oriented problems (waste, time reduction, process flow). This process will be designed for the team to continue meeting on their own once the formal training has been completed.

Standard Work (1 - 5-day course)

This course teaches the fundamentals of standard work, the practice of aligning Man, Material, Method and Machine to create repeatable, efficient work activities. Standard work is an effective tool to apply when implementing new processes or changing existing processes since it provides a framework and basis for documenting the process in a way that can be utilized and understood by all users.

It is also a critical tool in any effort to establish continuous improvement or create consistent performance across shifts or multiple operators. Taichi Ohno, father of the Toyota Production System, said “There can be no improvement without a work standard”. PARTICIPANTS: All personnel who will participate in the redesign or modification of a critical business or manufacturing process.

Leading for High Performance in the Lean Environment (8-day course: 16, ½ days) Designed for supervisors, team leaders, superintendents, shop floor engineers quality people, materials people

Shop floor performance metrics need to be linked to and driven by the overall business objectives. Supervisors and managers need to monitor performance to insure day-by-day realization of essential metrics:
-productivity
- quality
-cost
- cycle time
- safety

Problem solving and continuous improvement tools need to be understood and applied regularly to close the gap between the daily performance results vs. predetermined targets. Supervisors need to learn how to lead and manage daily data supported performance; supervisors need to review performance with employees on a daily basis, managers need to review performance with supervisors at least weekly, and plant-wide performance should be monitored and communicated minimally on a monthly basis. Related competencies and training topics include:
- performance management
- coaching
- conflict resolution
- problem solving tools
- teamwork
- priority management
- visual management
-plan-do-check-act
- standard work practices among departments and between shifts.


Leading for Optimum Performance Workshops focus managers and supervisors on defining the key performance metrics and indicators that will result in optimizing their business success, apply their specific performance metrics in their operation, apply the key continuous improvement and problem solving tools while learning how to coach their employees to achieve higher levels of performance.

Coaching for High Performance in the Lean Environment (5-day course <10, ½ days) Designed for managers and executives.

This interactive session will be focused on educating and supporting the company’s key managers and executives on the role they need to play to successfully support an effective Lean transformation. The group will meet for one-hour team sessions followed up with 1:1 personal coaching sessions for each participant.

Level Four: Thought Leadership Improvement > Advanced Skills

Lean Certification Program One (25-day course; 1-3 employees per company) Multiple Companies

Program Overview

LEAN CERT is designed to facilitate the development of key individuals in the understanding and successful hands on application of Lean Enterprise tools and techniques. It is designed as a multi-step, hands-on, developmental process, spanning several months. Each pair of Lean Champions work in concert with their Executive Lean Sponsor to identify and implement an actual project of great importance in their own workplace. To become certified, the Lean Champions must clearly demonstrate their abilities to apply a wide variety of business assessment, planning, and implementation tools and techniques resulting in a minimum of $50,000 in realized, bottom line savings.
The format consists of five, 1-2 day Lean Academies, several kaizen events, and the pairing up teams from different organizations to work and learn together.

Lean Cert Requirements
One key Lean Sponsor & one - two Lean Champion certification candidates per location or company. Lean Champion participants’ time requirement is 25 days per person over 6-9 months plus an on-site Lean project implementation. Each participating company will host on-site benchmarking visit, Lean showcase, and Kaizen event.

Lean Certification Program Two: Supply Chain Management Fundamentals (25-day course; 1-3 employees per company) Multiple Companies

Program Overview

Lean CERT II – Supply Chain Management (SCM) Fundamentals is intended to connect the ongoing internal Lean improvement efforts with the companies supply base and customers. Most companies who have progressed internally with Lean practices find that suppliers can become the next bottleneck, whether for quality and delivery issues or a combination of both. Further, changing customer ordering patterns and shrinking lead-time requirements place strain on the companies manufacturing operations and the supply base. Application of SCM tools and techniques can facilitate a company’s ability to effectively support and align customer requirements and engage suppliers in solving problems and ultimately focusing on continuous improvement. Participants will be exposed to a suite of SCM methodologies through classroom learning, hands-on activities and implementation of a company based project that will employ these tools to make an improvement in either supplier performance, customer service levels or inventory turnover.
The format consists of five, 1-2 day Lean Academies, multiple company based kaizen or improvement events and the matching of teams from different participant companies to work and learn together.

Lean Certification Requirements

One key Lean/SCM Sponsor & one - three Lean/SCM Champion certification candidates per location or company. Lean/SCM Champion participants’ time requirement is 25 days per person over 6-9 months plus an on-site SCM project implementation. Each participating company will host an on-site benchmarking visit, Lean/SCM Overview, and Kaizen/SCM Improvement event.